Who’s the Best Phone System Provider in MD, DC, VA?

With all the recent mergers, acquisitions and technology innovations in the telecommunications industry lately we have noticed two questions that come up more often than usual form our clients and prospective clients who are in the process of making large technology purchase:

 

  1. “I like the Teltek solution but we need to get another estimate for a [cloud PBX phone system, Avaya support, low voltage, cabling, IT support, telephone service, etc.] – who can you recommend for me to talk with”
  2. “Who is the best technology company for …”,

 

Confused Dog

Naturally, we believe we Teltek is the best provider for all our client’s technology needs! However, when these questions are asked we understand our clients and prospective clients are simply trying to educate themselves so they can make a solid business decision. Instead of getting frustrated by “referring our competitors” we embrace the fact that we have or have starting to build a trusted relationship with our clients! Since Teltek opened our doors in 1996 we have been committed to provided trusted advice and education to our customers. That said, below are a few other local companies in us to consider as you’re looking for a new phone system or other technology advisor.

Sure, there are also several large national VoIP providers like: Vonage, Comcast, Ring Central, 8X8, [insert thousands of others here] that have the same product offering. But, consider just a few of the benefits that a local company can offer you, most national providers cannot:

  • Face to face meetings
  • A knowledgeable and committed company to complete a thorough site assessment before you sign a contract?
  • A professional installation with someone local that can ensure that you understand how to use your new phone system not just screw it to the wall and set the phones on your desks
  • A local company representative on the other end of the line when you call with a billing question, for support or to report an internet outage

The feedback that we get all too often is that the “National” Hosted PBX Providers skip over “minor considerations” like accounting for proper cabling, a VoIP ready computer network, adequate and redundant internet bandwidth, faxes, door phones, overhead paging, etc., so we recommend that you trust a local provider and skip the headache. Here are some local providers in the Mid-Atlantic to get you started:

 

Baltimore and Metro Area: Towson, Timonium, Essex, Catonsville, Columbia, White Marsh, Glen Bernie, Westminster, Hunt Valley, Cockeysville, Owings Mills

  • Bennett Communications (Bencomm): Avaya, Shoretel and Cloud PBX
  • Chesapeake Telephone Systems: Intertel/Mitel, Toshiba and Cloud PBX
  • ACC Telecom: 3CX, Toshiba, ESI and Cloud PBX
  • McEnroe Voice and Data: Avaya, Star 2 Star, Toshiba, Intertel/Mitel
  • Maryland Telephone: Intertel/Mitel
  • Comstar Technologies: Shortel, Avaya, Cloud PBX
  • Global Telecom Brokers (GTB): Managed Hosted VoIP and CLEC Services

 

Washington, DC and Metro Area: Annapolis, Rockville, Gaithersburg, Silver Spring, Greenbelt and Laurel

  • Strategic Products and Services (SPS Communications): Avaya, Cisco, Microsoft
  • North American Communications Resources (NACR)/ Converged One: Avaya & Cisco
  • Carousel Industries: Avaya
  • Delta Intellicom: Avaya/Nortel
  • Clear Connection: Intertel/Mitel, Avaya, NEC, Tadiran, Cloud PBX

 Northern Virginia: Mclean, Alexandria, Arlington, Annandale, Ashburn , Burke, Centreville, Chantilly, Dulles

  • Centric Telecom: Toshiba, Cloud PBX
  • Comtech Systems: Zultys, NEC, Star 2 Star, Cloud PBX
  • E-Tel Systems: Avaya & Cloud PBX
  • Telnet: Zultys & Cloud PBX

 Western Maryland/West Virginia: Frederick, Hagerstown, Martinsburg, Charlestown, Williamsport, Winchester, VA

  • Glessner Technologies: ESI
  • Teleplus: Intertel/Mitel, Samsung, Zultys

 

 

 

 

This information is being provided for information purposes only and is not guaranteed to be free from errors or omissions.

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