Why Is Avaya IP Office Such a Powerful Tool for Small and Mid-Sized Businesses?

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The Avaya IP Office platform is a powerful and intuitive communication solution designed for small and mid-sized businesses.  From businesses with 50 employees to businesses with 1,000 employees, Avaya IP Office offers versatile solutions that work with a variety of telephone devices and rapidly scale up or down to meet your needs. Why is Avaya IP Office perfect for your business?

Improved Customer and Employee Experience

The customer experience matters. According to a study by Gartner, almost 90% of companies expect to compete solely on the basis of customer experience. While the customer experience is essential, the employee experience is also vital to the short-term and long-term success of your company. Avaya IP Office is designed based on decades of call center experience and research. It’s simple for customers to receive the help that they are seeking, and it’s even easier for employees to give them the answers they are looking for in a professional manner. IP Office allows calls to quickly reach the right employee, whether they are in your office or remote.

Boost Employee Productivity

Keeping employees in touch is essential, especially if some of your workers are remote. Avaya IP Office allows employees to stay in touch using a single number and to work from anywhere in the country with the same telephone features that they would access from a cubicle. IP Office also enables employees to utilize a personal mobile or home phone as an extension of the office phone.

Save Costs

When combined with the Total Care Assurance guarantee of Teltek, Avaya IP Office can save your business a tremendous amount of money. On average, Avaya IP Office has a 25% lower cost of ownership than comparable communication solutions. As a result of routing all calls through a single system, you will reduce cellular and long-distance phone charges from telecommuting employees. Avaya IP Office is the most cost-effective and scalable solution for small and mid-sized businesses like yours.

Avaya IP Office Solutions from Teltek

Teltek is a leader in Avaya IP Office installation, maintenance and service. Thanks to our Total Care Assurance Guarantee. Our proprietary approach to meeting any business’s IT needs for a single fixed price is part of what makes Teltek different. If you are ready to learn more about Teltek and out Total Care Assurance solutions, contact us today for a free consultation at 1-866-9-TELTEK or 410-552-6580.