Archive for the ‘IT Services’ Category

3 Myths About Cloud Computing

Wednesday, February 7th, 2018


Cloud computing has been a popular technology solution for businesses of every size for many years, but some businesses remain stubborn holdouts as a result of misinformation. Is your business missing out on the potential of cloud computing because of one of these three myths?

Myth: Cloud Computing is Not Secure 

In reality, cloud security is probably tighter than your existing security system. As threats evolve, cloud technology and software platforms are continuously updated to protect data from falling into the wrong hands. Cloud vendors use data encryption and rigorous security protocols to protect businesses. Most small businesses do not independently use such updated, high security standards.  

Myth: Moving to the Cloud Will Take Too Long

Depending on the size of your business, migrating your documents and data to the cloud could take as little as one week! Teltek has a great deal of expertise in moving businesses into the cloud, so we can manage every aspect of migration for a seamless transition. Once your data and applications have been moved over, we can train key employees in how to operate the new systems properly.

Myth: Cloud Computing Costs Too Much

Teltek works with business owners who fall victim to this myth on a daily basis! Cloud computing is not only inexpensive, but it’s also often less expensive than traditional computing. You do not need to invest a great deal into purchasing and installing new equipment or software. You also won’t need to worry about maintenance, security systems, power or cooling for your cloud system. Instead, you will experience a simple and valuable storage solution that offers all of the features you need without a steep cost.

Explore Cloud Computing with Teltek

If you are curious about how cloud computing could improve the way you do business, contact Teltek today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

3 Signs Your Business Should Invest in Managed IT Services

Thursday, February 1st, 2018


Are you feeling overwhelmed at the thought of handling your small business’s information technology and data security needs on your own? Managed IT services are a wonderful way to take your business to the next level while removing another set of tasks off of your already-full plate. If you have noticed any of the following signs in your business, it’s time to give Teltek a call to learn about how managed IT services could help you.

You Don’t Know if Your Back-Up Plan is Reliable (or How to Actually Use it) 

What is your current back-up plan? If you are not currently sure how strong your back-up plan is and whether or not it will be able to protect you in the event of an emergency, you need managed IT services now. Many small businesses that attempt to save money by self-managing their IT end up paying for it tenfold in the event of an emergency. A server crash as a result of malware or improper maintenance can mean thousands of dollars in lost revenue and a permanently-damaged reputation. 

You Don’t Know Your Liability for a Data Breach or Hack

Do you handle sensitive customer information, like personal details and credit card numbers? Regardless of the size of your business, you have a responsibility to secure customer information. If you do not have steps in place to protect that information, you need a managed IT services provider who can secure your network. Hackers and thieves are always looking for new ways to access information. Without someone working to protect it 24/7, like Teltek, you put your customers at risk. 

You Are Spending Too Much Time on IT 

Small and medium-sized businesses do not typically need a dedicated IT staff member. If you are spending a great deal of time you should be using elsewhere to install software updates, complete virus scans and read up on the latest IT news, you should outsource your IT to a managed services provider. We work to enhance and protect businesses like yours every day, and it’s our specialty. Give yourself the time to tackle your specialty—running your business.

Make the Switch to Managed IT Services 

If you are curious about how using Teltek could improve your workplace, contact Teltek today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

Why Are Antivirus and Malware Protection So Important for Your 2018 Security?

Wednesday, January 10th, 2018


2017 was a notable year in the network security world thanks to numerous high-profile viruses and malware variants that compromised major healthcare systems and thousands of companies. 2018 is shaping up to be no different, with multiple ransomware and malware variants on the horizon.

Notable 2017 Ransomware

Over the course of 2017, the following types of ransomware and malware wreaked havoc on numerous networks throughout the country:

  • WannaCry
  • NotPetya
  • Cerber
  • Locky 

Are Any of These Viruses Coming Back?

Many industry leaders expect ransomware strains like WannaCry and NotPetya to be re-released in a slightly modified form to do more damage to networks throughout the country. Both of these types of ransomware were created using a stolen National Security Agency exploit called EternalBlue, which used a known vulnerability on computers running old versions of Windows to spread.

Predictions for 2018

Network security industry experts are predicting that ransomware and Ransomware as a Service (RaaS) will continue to spread. RaaS kits are available to any level of hacker, regardless of their technical knowledge and skill, which makes them a particularly dangerous possibility.

While computers and networks have been traditional targets for viruses, Android mobile devices are becoming increasingly at risk. WannaCry was found in multiple apps on Google Play. Google works its hardest to remove these apps, but the hackers are working just as hard to put out more apps and stay a step ahead. Security for your office’s mobile devices, like tablets and phones, is going to become more important in 2018. 

Teltek Offers Top-of-the-Line Antivirus, Spam and Spyware Protection

Unfortunately, many of the businesses targeted by ransomware and malware attacks do not have a security strategy or know what to do when the worst happens. By partnering with an experienced network security partner like Teltek, you can rest assured that your security will be proactive and not reactive. We work hard every day to protect your network from the latest viruses and other security threats.

Partner with Teltek for Antivirus and Malware Protection

If you are ready to learn more about Teltek’s network security services and see how they can protect your company, contact Teltek today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

Why Avaya IP Office?

Monday, December 18th, 2017


The Avaya IP Office offerings are the perfect way to bring your office systems up to date. They offer new features, including advanced reporting options and cutting-edge system customization. IP Office helps to create a more seamless engagement experience for your employees, your customers and all of the people that your small business interacts with.

The Advantages of Avaya IP Office 

Avaya IP Office is designed to help your business now and in the future, as you can start it with 5 users and grow your system up to 3,000 users at a single site or multiple satellite locations. This new system is also enabled and optimized for mobile use, so your employees and customers can collaborate anytime and anywhere. With all Avaya IP Office solutions, you will receive support from both Avaya and Teltek in the event of any difficulties. 

New Features

One of the most notable new features of the upgraded Avaya IP Office is the Integrated Contact Reporter (ICR). It is designed specifically for small to medium-sized companies that need services for 5-25 employees and 5 supervisors. The ICR has real-time reporting on incoming calls. Your employees will benefit from desktop call control and an easy-to-use interface that can be used in their preferred browser. If you aren’t sure how to get started with this feature, don’t worry! There are 8 different pre-configured reports to get you started. 

Supported Devices 

Avaya IP Office supports any and all of the following:

  • IP phones
  • Analog phones
  • Digital phones
  • Softphones
  • Analog and digital cordless phones
  • Calls via Wi-Fi, 3G and 4G data networks

Partner with Teltek and Avaya IP Office 

Teltek is proud to offer a wide range of Avaya products, including the Avaya IP Office line. If you are ready to explore Teltek’s innovative phone technology services and see how they can benefit your company, contact Teltek today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

Could E-Rate Benefit Your Campus?

Friday, October 20th, 2017


If you work in a school or library, there’s a good chance that you are already taking advantage of E-Rate. E-Rate, or the Schools and Libraries Program, is a federally-mandated program to make IT and telecommunications services less expensive for schools and libraries. Since 1997, E-Rate has been connecting these institutions to discounted internet, intranet and telecommunications services.

How Does the E-Rate Program Benefit Schools and Libraries? 

If you are deemed eligible, you can receive discounts on category one services:

  • Telecommunications
  • Telecommunications services
  • Internet (T1, PRI, fiber and/or Ethernet)

You will also receive discounts on category two services:

  • Internal IT connections
  • Internal broadband services
  • Maintenance

Depending on your surrounding community, the discount might range from 20-90%. Areas with higher poverty and less access to information technology typically receive a higher discount, but the program is never free.

How Do You Enroll in E-Rate? 

Your school or library should first submit a request for competitive bids for the E-Rate services you are interested in to the USAC. Your request will be posted on their website for vendors to view. Next, the vendors will submit bids to you for the service or equipment that you need. You can choose your vendor(s) and then submit an E-Rate application to the USAC. This application should list all of the things you want to purchase and their associated costs. If you qualify for coverage with E-Rate, the USAC will issue you a funding commitment.

E-Rate from Teltek 

Teltek is a registered E-Rate vendor (SPIN number 830717), and we enjoy working with schools and libraries to strengthen their infrastructure and better meet the needs of patrons and the community.

Wireless Point to Point Bridges Will Change the Way Your Buildings Connect

Thursday, September 21st, 2017


If your business is on a campus with other buildings that need to use your wireless connection or you work over such a large area that it isn’t practical to run cable throughout to speed data transfer, wireless point to point bridges are a perfect solution.

The Basics

Wireless point to point bridges are an invaluable tool for connecting multiple buildings with seamless voice, video and data transfer. Depending on the wireless point to point bridge model you choose, you could share data without cabling within a radius up to five miles. Wireless point to point bridges work by mounting the included antennas, attaching them to Ethernet cables and placing them in a straight line across from each other. They do not need to be close to each other, as long as there is a line of sight between the two.

Added Benefits

Wireless point to point bridges are straightforward to set up and can solve the problem of sharing an internet connection where you cannot otherwise have a traditional broadband connection. They also allow for easier sharing between devices and can achieve the exact same speeds as those inside of your facility, even from a great distance away. Data transfers and file sharing are quick and seamless, and you won’t find yourself wasting time while files load when you are further away from the router. Wireless point to point bridges are an incredible solution for many business owners.

It’s Easier Than You Think

While wireless point to point bridges sound complicated to business owners who aren’t very tech-savvy, they are very easy to set up and use. The antennas are very forgiving, so if the point to point connection isn’t completely exact, they will still connect and provide you with a robust wireless connection. If you don’t have anywhere on ground-level where you can establish a line of sight, they can be mounted higher for a connection without noise.

Partner with Teltek

Teltek can have your wireless point to point bridge up and running quickly and easily. If you are ready to transform the connections on your business campus, contact us today.

The Perks of Using a Single Source Technology Vendor

Wednesday, May 3rd, 2017


Are you tired of sorting through countless phone numbers to get the technology support that you need? Are you ready to stop paying ten or more invoices every month? Teltek offers comprehensive technology services for your business to simplify the way you work. Why is using a single source technology vendor a great decision?

Total Care Assurance

As the name implies, Total Care Assurance means that Teltek will manage all of your business’s information technology needs, from hosting to helpdesk support. Total Care Assurance streamlines and simplifies your IT department. Our Total Care Assurance Program includes:

  • Hosting
  • Managed services
  • Helpdesk support
  • Network relocations
  • Disaster recovery
  • Voice and data cabling
  • Phone and internet services
  • VoIP services
  • Technology Recycling
  • Network design and consulting
  • Managed print services

One Bill to Pay

Using multiple vendors for your technology services means paying multiple invoices every month, keeping track of due dates and writing multiple checks. Many business owners spend hours every month on these tasks. Teltek will negotiate with your existing service providers for the lowest rates and send you one monthly invoice covering everything, so that you can put those wasted hours to better use. Are you planning to add additional services to your office, like VoIP phone systems? We can prepare quotes from a variety of vendors and set up your account once you make your choice.

Simple IT Assistance

At Teltek, we pride ourselves on being a single source technology vendor that offers top-notch customer service and IT assistance. Our Total Care Assurance package includes remote troubleshooting, repairs, proactive monitoring with cutting edge software and additional IT assistance through site visits. Instead of searching for the right number to call, Teltek provides customers with one central number for all of their concerns, questions or comments.

If you’re ready to see how you can save and simplify with a single source technology vendor, contact us today for a free bill analysis at 1-866-9-TELTEK or 410-552-6580.

Simplify Your Life with Teltek’s Wireless Services

Tuesday, March 21st, 2017

Modern businsspeople

Whether you’re moving offices or looking to transition providers, you probably already knew that Teltek can manage your internet and office phone services. However, did you realize that Teltek can also take care of managing your office’s wireless devices?

Lower Costs

Just like your family cuts costs by having your cellphones through one provider on a family plan, your office can save tons of money by combining cellular plans. Instead of sorting through bills and doling out reimbursements, you’ll receive one easy to read invoice from Teltek every month listing all of your services. By pooling your data, text and voice plans you can accommodate the diverse needs of your employees and spend less.

Easy to Negotiate

At Teltek, we are experts at working with service providers. We can negotiate on your behalf for month-to-month or flexible contract terms, affordable rates and the services you need. All of our cellular phone plans are designed with flexibility in mind so that you can replace devices as often or infrequently as you like.

The Same Great Options

We offer plans from the four largest wireless networks in America: Verizon Wireless, AT&T Wireless, Sprint Wireless and T-Mobile. Our cellular device plans include the services that consumers today expect including voice, SMS/MMS and data in addition to 3G/4G/LTE services.

You Know Who to Call

Teltek has one central number our clients can call with all of their concerns, questions or comments. You won’t need to wait on hold for hours with a representative to ask your quick billing question. Instead, you’ll receive top notch customer service from our skilled and always-available representatives.

If you’re ready to see how you can save and simplify your cellular phones, contact us today for a free wireless bill analysis at 1-866-9-TELTEK or 410-552-6580.


Cut Your Printing Costs this Year with Teltek’s Managed Printing

Wednesday, February 8th, 2017



Running a successful office is a full time job full of troubleshooting, ordering printing supplies and dealing with all of the unexpected things that pop up every day. Are you ready to stop worrying about updating your office equipment and keeping everything in fantastic condition? Are you ready to stop the leasing cycle on office equipment and move on to a simpler and more honest way of getting the job done? Teltek’s managed printing services add up to a lot of cost savings and stress savings for you! We found some great places for printing in orlando.

Clear and Honest Communication

Sorting through a stack of invoices at the end of the month is confusing and time consuming, so our managed printing service simplifies the process with a single invoice. The invoice will also include any other monthly services you receive from Teltek and explain everything in clear and easy to understand terms. You will never need to decipher strange codes or worry about hidden fees again when you use our managed printing services.

The Things You Need as You Need Them

Managed printing doesn’t just mean taking care of the machines themselves, it also means taking care of all of the supplies you need along the way. We include all of your black and colored toner as well as additional support in the cost to make sure you always have the supplies and advice you need. You will never be stuck paying overage fees if you print more than expected one (or more) month. Beyond our toner offerings, we offer a detailed print analysis to show you how much you can save (and most of our clients save a whopping 10-40%!).

Update Your Equipment

Our managed printing services also keep your office equipment in great new condition throughout the year. Instead of requiring our clients to sign a five-year lease for their equipment, we simplify the process and remove the long-term lease altogether. You won’t need to buy or lease your copy equipment and pay monthly support fees on top of it. Instead, all of your printers and copiers will be the same model and up to date for one low cost every month. All of the equipment is covered in our agreement and you only pay for the pages that you print every month.

Are you ready to simplify your printing process? Contact the experts at Teltek today and start the savings!

Teltek Offers Technology Relocation Services!

Wednesday, December 14th, 2016


Preparing to move offices can be incredibly stressful—will you be able to keep the same phone numbers? Will you have to reach out to several different technology professionals to get everything re-connected? These answers can come easier than you may think, because Teltek offers relocation services.

How can Our Relocation Services Help?

Choosing to hire a professional for your office’s big move can take a lot off of your plate, including the following:

  • Planning the timetable of the move (or planning around yours)
  • Procuring equipment to safely move technology equipment of just about any shape, size, or weight
  • Recycling outdated technology
  • Properly handling sensitive digital documents during and after the move
  • Installing any necessary software or software updates on old or new computers
  • Properly setting up your server room design and requirements
  • Setting up wireless internet and phone lines, and getting all of your equipment onto the new network

What Can You Do With All of the Time Saved by Hiring a Professional?

Hiring a professional office relocation company means that you can devote more time to your business. What can you do with all of the time saved?

  • Have a try at organizing your desktop computer’s files if they are out of hand
  • Work on developing a branding plan for your new office space, or a new website update to go along with it
  • Attend a training or two and learn some new ways to manage your office
  • Spend time bonding with your staff at a staff retreat or meal
  • Reorganize your paper clips and binder clips (okay, this one is a joke, but if it needs to be done, feel free to do it!

Office Relocation Through Teltek

Deciding to move offices is a process full of stress and worries, so take a few more things off of your plate with Teltek. We have access to a huge network of qualified, insured, and trained professionals who can help get your office from point A to point B. We have over 20 years of experience with over 1,000 businesses with everything from relocation to phone services. Give us a call today to make your move as smooth as possible.