Archive for the ‘Phone Services’ Category

3 Reasons Why You Should Choose Cloud PBX Services from Teltek

Wednesday, October 10th, 2018

Cloud PBX

Are you still searching for the right telephone and voice solution for your business? Teltek’s Nebulosity Voice Cloud PBX services are an affordable, versatile and scalable way to give your employees and customers the best experience possible backed up by excellent customer service.

Cloud Is the Future and the Present

It’s easy to think that cloud services are still the new kid on the block, but cloud services are no longer something reserved for early adopters. Instead, businesses of every size are using the cloud to communicate rapidly and cost-effectively. If you don’t use the cloud now, you are already being left behind. Our Cloud PBX offers a variety of intuitive communication methods and reliability that will keep your employees connected all day long.


Our VoIP PBX solution lets your workers do everything that they need to do, including:

  • Placing voice calls
  • Making video calls
  • Sharing screens
  • Messaging other workers
  • Collaborating more easily
  • Using devices to work from home, from a co-working space or from anywhere else
  • The ability to bring your own device for employees, so you do not need to invest a great deal into purchasing devices upfront


As a small business hoping to grow bigger, scalability is essential. Unlike bigger businesses that might have more established plans for growth and current needs, smaller companies need the option for scalability throughout the year. Whether it’s more volume around the holidays or a sudden increase in call volume after one of your products is featured in a media outlet, our Nebulosity Voice Cloud PBX solutions can expand and contract right with you.

Featured Product: Cloud PBX

Teltek’s Voice Cloud PBX solution is a cutting-edge, cloud-based Voice over Internet Protocol (VoIP) system that will change your business forever. Our Cloud PBX is designed to be scalable and versatile for offices of every size, and it lets your workers communicate quickly and easily. Our PBX solution is also highly cost-effective so that you don’t need to rule out a superior product due to a hefty price tag. If you are ready for a flexible voice cloud solution that can meet your needs now and in the future, schedule an appointment to talk with Teltek today.

Talk to Our Team Today

Teltek is a leader in IT services thanks to our Total Care Assurance Guarantee. Our proprietary approach to meeting any business’s IT needs for a single fixed price is part of what makes Teltek different. If you are ready to learn more about Teltek, contact us today for a free 15-minute conference call at 1-866-9-TELTEK or 410-552-6580.

The Value of Telecommunications Consulting

Wednesday, September 5th, 2018

telecommunications consulting

How thought out is your telecommunications strategy? Whenever you’re considering investing in a new communications solution or changing the way you do things now, it’s important to do so with expert help. Teltek has decades of experience in telecommunications consulting, and we can assist your business if you’re starting from scratch or looking to maximize productivity and minimize spending.

Why Should You Hire a Consultant?

Telecommunications consulting is the best way to determine if you’re getting the right price for the right telecommunications system. Could you benefit from different services or another package? Are you overpaying for a package that currently under-delivers? A telecommunications consultant can audit your current infrastructure, find areas for improvement and make concrete suggestions.

A skilled consultant also has a wealth of experience with the acquisitions process. It can be hard to go about getting bids from qualified providers if you don’t know where to start. A telecom consultant can take care of proposal creation, distribution, bidding and administration so that you don’t need to worry about what’s going on behind the scenes.

A consultant is also an invaluable ally during the contract negotiation process. Your consultant knows industry terminology, pricing and service standards better than anyone else, so having a consultant by your side is like bringing an interpreter with you to a negotiation in a foreign language. You can’t get the best deal if you don’t understand the terminology!

Our Consulting Process

We start by sending one of our certified engineers to complete an on-site inspection. Our engineer will complete a thorough inspection and analysis of your needs. We also take into consideration environmental factors and preferences. Once we have gathered as much information as we can about your current telecommunications system, we will complete a Request for Proposals (RFP) and allow bids.

Every response to your business’s RFP will be analyzed to take into account all of the following and more:

  • Features
  • Benefits
  • Warranties and service plans
  • Complexity of the solution
  • Ease of use
  • Serviceability
  • Maintenance requirements
  • Payment options
  • Integration capabilities
  • Inclusiveness of proposal
  • Strength of brand
  • Interconnect
  • Price

All potential RFP candidates that seem like a good fit will be interviewed by our team and your team so that you can make the most informed decision possible. Once you choose your preferred vendor, we can manage the implementation process through our project management services.

Partner with Teltek for Expert Telecommunications Consulting

Teltek is a leader in Avaya IP Office services for businesses of every size. If you are ready for a better way to communicate with your employees, co-workers and customers and learn more about how we can benefit your company, contact Teltek today. For a complimentary consultation, give us a call today at 1-866-9-TELTEK or 410-552-6580.

4 Signs You Should Rethink Your Telecom Strategy

Wednesday, August 22nd, 2018


As a business owner, your telecommunications strategy is never written in stone. Your business will naturally expand and contract in accordance with industry changes, which means that your telecommunications strategy will also need to be agile. If it’s been a while since you’ve reassessed your telecom needs and spending, there are several signs to look for to determine whether you’re in need of a change.

You Can’t Communicate Easily

The right telecommunications solution will allow for a variety of communication types, including voice calls, video calls, screen sharing, detailed reporting, instant messaging and collaboration between employees in different parts of the country. Teltek’s Nebulosity Voice Cloud PBX offers all of those communication methods and more to keep your employees connected around the clock.

You Can’t Use the Cloud

Cloud services are no longer something that only tech-savvy companies use. Instead, all businesses should be on board. Cloud computing puts information online so that you and your employees can access that information from any internet-connected device at any place or time. If you cannot take advantage of the versatility that the cloud offers you currently, it’s time to rethink your current telecom strategy.

You’re Stuck Using the Same Equipment

Bring-your-own-device (BYOD) technology is the new standard in telecommunications. Our Nebulosity Voice Cloud PBX solution is designed for BYOD offices so that your employees can bring their own laptops, tablets, cell phones, computers and VoIP phones to keep in touch. BYOD cuts costs on your end, as you don’t need to worry about purchasing a great deal of new equipment.

You Can’t Get Training On-Demand

Are the only trainings for your current system on CDs stashed somewhere in your office or only available in live seminars? Teltek offers our partners a suite of online, on-demand training videos so that you and your employees can learn the Nebulosity system from anywhere in the world. Instead of forcing you to meet us where we are, we go above and beyond to meet you where you are.

Rethink Your Telecom Strategy with Teltek

Thanks to our Total Care Assurance Guarantee, we have grown to be a leader in IT services. Our unique approach to meeting any business’s IT needs for a single fixed price is part of what makes Teltek different. If you are ready to learn more about Teltek, contact us today for a free 15-minute conference call at 1-866-9-TELTEK or 410-552-6580.

All About Teltek’s Nebulosity Voice Cloud PBX Solutions

Wednesday, July 4th, 2018


Teltek’s Nebulosity Voice Cloud PBX system is an innovative solution for businesses of every size looking to work more efficiently with a cost-effective solution. This flexible option can work for offices that have hundreds of in-office company phones or only a handful of employees working from home offices on mobile phones. The Nebulosity Voice Cloud PBX system is a powerful solution at an unbeatable price.

The Basics

The Nebulosity system is a cloud-based VoIP (Voice over Internet Protocol) phone service that allows you and your employees to engage in:

  • Voice calls
  • Video calls/video conferences
  • Screen sharing
  • Detailed reporting
  • Instant messaging
  • Collaboration from multiple sites or multiple desks

Because of the versatility of the system, it is a perfect fit for offices of any size, including home offices, small businesses and large campuses. Every service that you need, including voice, data and video, will be available in the cloud. This gets rid of confusing equipment and cluttering cables and makes things simpler for the end user.

Bring Your Own Devices

One of the primary benefits of Nebulosity Voice Cloud PBX is the ability to use your own devices instead of purchasing costly new telecommunications equipment. The Hosted IP PBX solution can be accessed from any location and on most user devices. Your employees will be able to use their laptops, cell phones, tablets, computers and VoIP phones to keep in touch with everyone at your office. Thanks to our bring your own device (BYOD) technology, you can have the feel and function of an expensive professional telecommunications system with all of the convenience that you need. If you need devices, Teltek can also provide you with the equipment you require.

Training for Every Step of the Way

One of the key components of our Nebulosity system is the accompanying trainings. Our simple online training videos are well-organized and easy to work your way through over time. Whether you have employees watching from desks across the country or can gather everyone in the conference room to watch, our easy online tutorials are the best way to learn the system.

Nebulosity Voice Cloud PBX Solutions from Teltek

Teltek is a leader in telecommunication system installation, maintenance and service, thanks to our Total Care Assurance Guarantee. Our proprietary approach to meeting any business’s IT needs for a single fixed price is part of what makes Teltek different. If you are ready to learn more about Teltek and out Total Care Assurance solutions, contact us today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

Flexible PBX Solutions from Teltek

Tuesday, April 3rd, 2018


Are you searching for an affordable and versatile solution for your business’s phone system? Private Branch Exchange networks are a flexible way to make internal and external calls from a single phone, using your preferred method of making phone calls. Teltek offers a variety of phone systems designed to meet the needs of any business.

PBX Solutions: The Basics

Private Branch Exchange (PBX) networks can be used by any size company or organization. PBX systems allow users to communicate within the company and with others outside of the company. Depending on your preference, your PBX system can use VoIP, ISDN or analog methods of making a call. PBX phone systems include the same great features as other business phones, like voicemail, interactive voice menus, call queues and call recording.

Why PBX Solutions from Teltek?

  • Teltek offers an unparalleled level of support to all of our customers. Help is just a phone call away. Beyond the support that we provide on a daily basis, we also make an effort to proactively identify problems and perform preventative maintenance to reduce the likelihood of your office needing urgent support.
  • Our PBX solutions are extremely cost-effective, particularly when contrasted with traditional phone and purchasing options. To meet the needs of small and mid-sized businesses, we offer numerous purchase options including purchasing outright, hosting, leasing, financing and managed voice services.
  • PBX solutions are the most scalable way to meet the voice needs of small businesses, as it is easy and affordable to add more lines or adjust the lines that you have.
  • Using our managed telephone services, you will have a single, reliable monthly bill. There will never be guesswork about how much you’ll owe or whether your phone provider is overcharging you. Instead, you will know what to expect and receive preferred rates thanks to Teltek’s established relationships with service providers.

PBX Solutions from Teltek

Teltek has innovative telephone and technology solutions for businesses of every size, budget and need. Contact Teltek today for a free consultation at 1-866-9-TELTEK or 410-552-6580.