Archive for the ‘Teltek News’ Category

E-rate: A Federal Program for Schools and Libraries

Friday, October 6th, 2017


ClassroomNow that school is back in session, it may be time to evaluate the technology that supports your school or library. Implementing and maintaining phone and computer systems can be expensive, so we wanted to make you aware of a program that may be able to assist you with your technology costs.


E-rate is a federal program that helps to make telecommunications and information services more affordable for eligible schools and libraries across the country. Schools must meet the statutory definition of elementary and secondary schools found in the No Child Left Behind Act of 2001. Libraries must meet the statutory definition of library or library consortium found in the 1996 Library Services and Technology Act (LSTA) (Pub. L. 104-208) and must be eligible for assistance from a state library administrative agency under that Act.


Mandated by Congress in 1996 and implemented by the Federal Communications Commission (FCC) in 1997, E-rate is funded by the Universal Service Fund and provides discounts for Wi-Fi, high-speed broadband and telecommunications services to eligible schools and libraries. The Universal Service Administrative Company (USAC) is a not-for-profit corporation designated by the FCC to administer the $10 billion Universal Service Fund.


If your school or library would like to participate in E-rate, here are the four steps in the process:


  1. Request bids for service
  2. Apply for funding
  3. Start receiving services
  4. Invoice USAC


You can begin this process by submitting FCC Form 470, which must be filed online in the E-rate Productivity Center (EPC). This form must be posted on the USAC website for a minimum of 28 days, known as the competitive bidding period. This is a formal process to identify and request the products and services you need so that potential service providers can review your requests online and submit bids for your consideration.


Teltek is a registered E-rate Vendor and our Service Provider Identification Number (SPIN) is 830717. We have access to nearly all of the telecommunications E-rate carriers throughout the country, which allows us to gather multiple quotes from these carriers and present them to you in an easy-to-read spreadsheet.


If you are interested in switching the copper phone lines in your school or library to SIP (Session Initiation Protocol) trunking, our new SIP service is an eligible service under the E-rate program! To learn more about E-rate and Teltek’s role in this program, please visit our E-rate page.


The Quality You Expect at a Price You’ll Love

Thursday, August 17th, 2017


When most small businesses set up their phone and internet services, they agree to the price quoted by the vendor without any negotiation and suffer through months of confusing bills, steep prices and inadequate service. Teltek has years of experience negotiating with phone and internet carrier services for the best rate and the best quality, for businesses both large and small. How can managed carrier services change the way that you do business?

You’ll Get the Right Package for You Every Time

Many business owners aren’t sure what internet or phone package they need and don’t have the time to sit on the phone for hours talking to sales people. They end up cutting corners and purchasing a solution that is inadequate or overpaying for features they do not need. Additionally, they often hit a dead-end when trying to find a reliable provider that can service their office locations.

In most cases Teltek is able to get fiber internet services installed in a client’s place of business for no or low installation costs when others cannot. By working between the client and more than 250 service providers, Teltek expertly assess the client’s needs and negotiates the best solutions and pricing.  Three to five options are typically provided in a single page, easy to understand proposal for the client to make an educated and informed decision.

The Best Rate Off the Market

Teltek has long-standing relationships with many phone and internet service providers. As a result, we have access to off-market pricing that your business would not otherwise be able to obtain. On average, our clients receive an annual savings of 15-45% off of their total communications expenses once they move their carrier management to Teltek.

We Work on Your Behalf

Teltek uses a strategic process for sourcing the right carrier for your needs based on your specific business, budget constraints and package needs. Our long-standing carrier relationships also allow us to serve as an intermediary between you and your carrier, so the entire upgrade and installation process moves along without a hitch.

Teltek’s carrier services include the following:

  • Broadband Cable Services
  • Verizon FiOS
  • Fractional and Full T1’s
  • Hosted PBX
  • Dedicated Internet Access
  • IP VPN
  • Local, Long Distance &Toll Free
  • Metro Ethernet
  • Mobile Voice and Data
  • Multi-Protocol Label Switching (MPLS)
  • Prime Rate Interface (PRI)
  • SD WAN
  • Session Initiated Protocol (SIP)
  • Voice & Video & Web Conferencing

Make the Switch with Teltek

If you are ready to see how affordable your carrier services can be, contact us today for a free consultation at 1-866-9-TELTEK or 410-552-6580.

Teltek Achieves MBE/DBE/SBE Certification

Tuesday, August 15th, 2017
Debi Nicoli, President & CEO, Teltek Debi Nicoli, President & CEO, Teltek



In 2016, Teltek became a Maryland Certified, Woman-Owned Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE).


Teltek has been providing phone systems, IT support, and voice and data cabling since 1996. Earning these certifications allows us to reach an even broader community. Debi Nicoli, Teltek’s President & CEO, looks forward to the new business relationships that will result from this achievement.


What is the significance of these certifications?


MBE/DBE/SBE designations level the playing field by giving companies of all sizes an equal opportunity to conduct business. Maryland’s Minority Business Enterprise (MBE) Program was created in 1978 to ensure that socially- and economically-disadvantaged small business owners were able to participate in procurement and contracting opportunities. The Office of Minority Business Enterprise (OMBE), a division of the Maryland Department of Transportation (MDOT), evaluates applications and awards these certifications to companies which meet the stringent criteria.


How can your business benefit from Teltek’s MBE/DBE/SBE status?


*Meet Requirements. If your business is required to attain minority participation or supplier diversity goals, working with Teltek can help you fulfill that obligation.

*Save Money. We can offer cost saving strategies by identifying federal and state tax incentives, tax breaks and rebates for which you may qualify by engaging the services of a MBE/DBE/SBE-certified company.

*Gain Positive Press. Aligning your business with Teltek can favorably impact your company image and culture by showing your commitment to diversity and inclusion.


To see a list of services we provide that fall within the North American Industrial Classification System (NAICS), please visit our MBE/DBE/SBE/NAICS page or the OMBE directory. OMBE maintains an online directory of all certified MBEs and outlines the specific work each MBE is certified to perform.


If you’re ready to learn more about Teltek and how our services can enhance your business, contact us today at 1-866-9-TELTEK or 410-552-6580.

Simplify Your Life with Teltek’s Wireless Services

Tuesday, March 21st, 2017

Modern businsspeople

Whether you’re moving offices or looking to transition providers, you probably already knew that Teltek can manage your internet and office phone services. However, did you realize that Teltek can also take care of managing your office’s wireless devices?

Lower Costs

Just like your family cuts costs by having your cellphones through one provider on a family plan, your office can save tons of money by combining cellular plans. Instead of sorting through bills and doling out reimbursements, you’ll receive one easy to read invoice from Teltek every month listing all of your services. By pooling your data, text and voice plans you can accommodate the diverse needs of your employees and spend less.

Easy to Negotiate

At Teltek, we are experts at working with service providers. We can negotiate on your behalf for month-to-month or flexible contract terms, affordable rates and the services you need. All of our cellular phone plans are designed with flexibility in mind so that you can replace devices as often or infrequently as you like.

The Same Great Options

We offer plans from the four largest wireless networks in America: Verizon Wireless, AT&T Wireless, Sprint Wireless and T-Mobile. Our cellular device plans include the services that consumers today expect including voice, SMS/MMS and data in addition to 3G/4G/LTE services.

You Know Who to Call

Teltek has one central number our clients can call with all of their concerns, questions or comments. You won’t need to wait on hold for hours with a representative to ask your quick billing question. Instead, you’ll receive top notch customer service from our skilled and always-available representatives.

If you’re ready to see how you can save and simplify your cellular phones, contact us today for a free wireless bill analysis at 1-866-9-TELTEK or 410-552-6580.


Comcast Unveils 500Meg and 1GB Internet

Wednesday, February 1st, 2017


Last week Comcast announced its new offering of DOCSIS 3.1-based internet service to business customers in its Atlanta, Chicago, Detroit and Nashville service areas. “Business Internet 1 Gig” and “Business Internet 500 [Meg]” speed are now available to thousands of business customers in those service areas using the Comcast’s existing network; this means no costly and disruptive construction.

In addition to the markets above, Comcast Business plans to launch Business Internet 1 Gig and Business Internet 500 in the majority of its service areas throughout 2017 and into 2018. Pricing will vary based on the business’s location, number of client locations and the services selected. For more information contact Teltek, a nationwide broker of voice, internet and cloud services and partner of Comcast & all other major carriers.


4 Advantages of Going with a Single Technology Vendor

Wednesday, January 25th, 2017

Single Point of Contact

One of the biggest problems with having multiple vendors supply and support your office’s phone system, computers, helpdesk, internet service, etc. is that when there’s an issue you have to call multiple companies. Not only can that be annoying, but it also wastes precious time you could be putting into your business. With a single vendor, you’ll have just ONE contact for all of your small business technology. So get rid of that list with all of your vendors and their contact information and feel the freedom that one vendor can give!


Saves You Money

When you have systems with multiple vendors, you generally pay a higher price because you’re forced to buy separate systems to get to the same end. Single vendors can often offer better prices because of the higher volume of equipment/technology and the technical support they can also provide.  You also don’t have to deal with multiple invoices which makes it easier to know what you are paying for and saves time on paying your bills.


Better Integration

Have you ever had an issue with one piece of technology not communicating with another one? Or maybe two systems have overlapping features and you think, “What’s the point?” Well, a single vendor who provides all of your small business’s technology and support will solve those problems. Each system tightly integrates with the next and tends to work more efficiently than hodge-podge systems.



Not only do you have a single point of contact with one vendor (one contact, one invoice = EASY!), but troubleshooting and maintenance also tends to be easier because of the expertise and knowledge Technical Support has with their products. And with Teltek’s Total Care Assurance, your service request is managed by a project manager who leads you through the entire process, from installation to ongoing support.

Convenience and Safety Every School Day with Teltek

Thursday, January 12th, 2017


Keeping everyone on the same page during the school day can be a pain—teachers aren’t always available to pick up their phones, you can’t always leave the office to walk down to the classroom with a note and e-mails can sit unread for days. Installing a loudspeaker paging system in your K-12 school is the best way to quickly communicate with teachers, increase safety and make your job a whole lot easier.

Easily Communicate

Communication in a K-12 school can be difficult, and a loudspeaker paging system is a great way to simplify things in and out of the classroom. Do you have morning announcements? An intercom system will allow everyone in the school to hear them at once, or you to only give the announcements to certain classrooms. Do you have a bell system or rely on teachers to dismiss their children at the right times? A loudspeaker paging system will make sure everyone is dismissed at the correct time and eliminate confusion over when classes end and begin. Teachers will also be able to communicate with the office through the press of a button to get questions quickly answered, request a nurse, or alert them of a situation in the classroom.

Make Your School Safer

Nobody wants to think about the potential consequences of a school without an easy and organized way to communicate messages throughout the building, but in today’s world being prepared for the worst is more important than ever. Teltek can install a reliable and efficient loudspeaker system for your school that comes equipped with lock-down and emergency settings so you are always prepared. Even on a daily basis, it is important to quickly communicate with teachers dismissing children to make sure that nobody gets on the wrong school bus. Keeping track of your students and making sure that they are always safe is top priority, and a loudspeaker paging system can make it simpler than ever.

Countless Customization Options

When you install a loudspeaker paging system in your school with Teltek, we can work with you to develop the perfect combination of features. Beyond basic voice paging, our intercom systems can include:

  • Individual classroom intercoms with call buttons
  • Programmable bell schedules
  • Different paging groups and zones to talk to individual sections of the building
  • Door control
  • Clocks
  • Tones (customizable to suit your needs)
  • Master clock management.

Contact us today to learn more!

Teltek Offers Technology Relocation Services!

Wednesday, December 14th, 2016


Preparing to move offices can be incredibly stressful—will you be able to keep the same phone numbers? Will you have to reach out to several different technology professionals to get everything re-connected? These answers can come easier than you may think, because Teltek offers relocation services.

How can Our Relocation Services Help?

Choosing to hire a professional for your office’s big move can take a lot off of your plate, including the following:

  • Planning the timetable of the move (or planning around yours)
  • Procuring equipment to safely move technology equipment of just about any shape, size, or weight
  • Recycling outdated technology
  • Properly handling sensitive digital documents during and after the move
  • Installing any necessary software or software updates on old or new computers
  • Properly setting up your server room design and requirements
  • Setting up wireless internet and phone lines, and getting all of your equipment onto the new network

What Can You Do With All of the Time Saved by Hiring a Professional?

Hiring a professional office relocation company means that you can devote more time to your business. What can you do with all of the time saved?

  • Have a try at organizing your desktop computer’s files if they are out of hand
  • Work on developing a branding plan for your new office space, or a new website update to go along with it
  • Attend a training or two and learn some new ways to manage your office
  • Spend time bonding with your staff at a staff retreat or meal
  • Reorganize your paper clips and binder clips (okay, this one is a joke, but if it needs to be done, feel free to do it!

Office Relocation Through Teltek

Deciding to move offices is a process full of stress and worries, so take a few more things off of your plate with Teltek. We have access to a huge network of qualified, insured, and trained professionals who can help get your office from point A to point B. We have over 20 years of experience with over 1,000 businesses with everything from relocation to phone services. Give us a call today to make your move as smooth as possible.

The Perks of Single Source IT

Thursday, November 10th, 2016



As you look to improve your business and streamline your IT department, single sourcing might be the way to go. What can single source IT through Teltek do for you? 

Single Sourcing Means Simplifying

Take a moment to think of how many vendors and resources you rely on for your businesses technology needs—internet providers, phone companies, computer software vendors, and the endless list of places you get your technology equipment from. Instead of spending hours on hold and playing phone tag with 5 different vendors, save time and energy by single sourcing your IT needs. Just like single sourcing turns 12 vendors into one, it also reduces 12 different invoices into one. So keep your life easy and spend more time running your business instead of tracking down multiple vendors and writing checks.

Single Sourcing Means Unparalleled Expertise

Teltek has the experience and staff needed to answer all of your questions and keep your systems up to date. No need to worry about software compatibility or how to transfer over your telephone and internet services during a relocation, we’ve got you covered. Single sourcing also allows you to benefit from a company that has years of experience in your industry dealing with multiple service providers and vendors. Whether you need extra help with keeping your network secure, new telephone service, or IT support for the technologically-impaired, Teltek is here to help!

Single Sourcing Means Total Care Assurance Support

One of the biggest reasons to trust Teltek for your technology needs is our Total Care Assurance Support. Instead of fumbling around your desk to find the list of contact phone numbers for your vendors, Teltek offers you one universal helpdesk for any and all of your issues. Everything from PC and Mac compatibility issues to telephone system training can be taken care of in a single phone call with a Teltek expert. Single sourcing also means a single invoice at the end of the month, a single vendor for all of your needs, and a single company managing your equipment, repairs, helpdesk, network security, and service providers.

Start Single Sourcing Now

Ready for peace of mind, more time to run your business, and dramatically simplifying your information technology department? Call TelTek today at 1-866-9-TELTEK to get started today.

Cloud Management in Schools: Hardware to Consider

Friday, October 28th, 2016

The term 21st Century Learning has been an educational buzzword for a few years. Now, sound educational practices avoid using technology for technology’s sake; however, students still need access to, instruction on, skills relevant to, and safety within the technologies that pervade contemporary society. With the expanding presence of technology, leaders in education understand the importance of creating a digitally literate and critical generation. Obviously, safety, reliability, ease of use, security, and affordability are important factors in choosing technologies for a school. Thus, a technology that could benefit your schools, and thereby your students, would be Cisco Meraki cloud networking.

All educators care about the safety of their students. Cisco Meraki assures that its security features are “education-centric,” touting security that allows for content filtering, Internet SafeSearch, enabled educational YouTube videos, and varying levels of access based on whether users are teachers or students.

Teachers want to know about reliability because writing two lesson plans, one for when technology works and one for when it does not, is time-consuming and cumbersome. Fortunately, this system allows for BYOD and 1:1 deployments. Additionally, the system is built even for population-heavy classrooms. If testing is taking place in certain areas, the system makes it possible to provide faster speeds to those places.

As for ease of use, one of its key features is that it is “idyllic for network administrators who demand easy deployment and the incorporation of the newest ideas with the most up-to-date features.” this particular cloud-based management is easy to use and does not require specialized training or dedicated staff for it to work, a feature that obviously keeps affordability in mind as well. Removing point solutions, solving one particular problem without regard to related issues, saves 50 percent.

21st Century Learning does not have to increase the burden on educators because tools exist for improving student learning while alleviating school systems’ concerns. Contact Teltek for more information about setting up Cisco Meraki Cloud Management for your small business or school.