eBooks

Making the decision to invest in new technology is not always easy. This is especially true for small businesses that have to keep tight control over costs and want to ensure that they are making their investment at the right point in the technologies life cycle. We have found that our customers want to educate themselves more and more before making criticial buying decidions on the communications technology that runs their business. Below you will find a list of books that will help you educate yourself and help you answer the questions about what is right for your business. To download your free copy of these guides just click on the picture below!


VoIP Security For Dummies

VOIP Security for DummiesThis limited edition of VoIP Security For Dummies shows how risks are identified, analyzed, managed, and minimized in your converged voice and data networks. Find out how security best practices can make your VoIP network as secure as a traditional telephone network.


A Practical Guide to VoIP for Small and Midsized Businesses

Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment, perceived advantages of VoIP technology, changing attitudes of midmarket companies, and the challenges and considerations specific to midmarket businesses.


SIP For Dummies

Learn all about voice over IP security in this book which discusses how risks are identified, analyzed, managed, and minimized in converged voice and data networks. Find out how VoIP security best practices, along with Avaya VoIP security software and services, can make your VoIP network as secure as a traditional telephone network.


Essential Managers Communications Tools for Effective Workers

Avaya and DK, a leading publisher of business reference books, have created a limited edition series on business critical communications challenges and solutions. In Essential Managers Communications Tools for the Effective Worker, discover the positive impact of Unified Communications on both day-to-day interactions as well as on higher level goals such as business process efficiency, customer loyalty and profitability. Explore the communications dilemmas faced by workers, management, technology teams, and organizations as a whole.


Essential Managers Intelligent Communications

Avaya and DK, a leading publisher of business reference books, have created a limited edition series on business-critical communications challenges and solutions. Can your communications strategy create competitive advantage? Discover answers here in the Essential Managers Intelligent Communications. Embedding communications into the fabric of your business processes enables you to optimize the connections among your people, customers, and processes protect investments, increase productivity, and differentiate your business by offering a unique and competitive level of customer service, responsiveness to market situations, and new service offerings.


Intelligent Communications Powers the Next Wave of Productivity Growth

To truly harness the power of the extended enterprise, companies need to deploy an Intelligent Communications strategy combining traditional communications and collaboration tools with business applications.


Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards

Are you facing the challenge of deciding when a migration to a new telephony environment makes sense for your business? This Greenspring Partners white paper will facilitate your understanding of the range and types of current risks that you face with that challenge. It will also suggest that delay in preparing for that migration may ultimately prove to be more risky than moving forward.