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Products : New Telephone Systems : Avaya IP Office : Voicemails

Avaya IP Office Voicemail Options

Avaya has three voicemails available for IP Office - all are sold as downloadable licenses that reside on the phone system’s feature key (SD card): 
  • Avaya IP Office Basic Edition Voicemail – this is a free version of voicemail designed just for a few users
  • Avaya IP Office Essentials Edition Voicemail  (often referred to as Embedded Messaging) is designed for a small office up to 32 users
  • Avaya IP Office Preferred Edition Voicemail (often referred to as Voicemail Pro) is designed for larger offices or multi-location companies that require a scalable and featured enriched messaging system and meet-me conference bridge. 
  • Avaya IP Office Advanced Edition Voicemail offers all of the features of Preferred Edition but adds call center capabilities with supervisors, agents and reporting. 
Each voicemail requires the purchase of every version below it (i.e. Preferred Edition requires the purchase of Essentials Edition). If you are looking for Unified Communication (UC), don’t forget to check out Avaya’s Unified Communications Module which includes a copy of Preferred Edition Voicemail (note you will still need to purchase Essentials Edition – as of March-2014)

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