Phone System Training
Teltek’s multi-level approach to customer service does not end when your new business phone system is installed and functioning properly. In addition to meticulous implementations, our technicians are also experienced in training your staff to understand and effectively utilize all features and functions of your communications solution. The Avaya and NEC telephone systems we provide are very user-friendly, but we understand that change happens and at times representatives will need some additional assistance.
Teltek offers a wide variety of training options including: classroom-style group instruction, on-the-job training, remote assistance and customizable one-on-one sessions. Initial end-user and administrator training, manuals and customer-specific instructions are always included as part of every installation package sold by Teltek.
With over one-hundred years of combined telecommunications experience, our staff has a boundless foundation of knowledge that is continually built upon. Continuous training, seminars and certifications renewals are required for every Teltek employee to ensure they are kept versed in what’s new and exciting in technology. This provides each employee with the preparedness necessary to share this information with you. There is always a friendly and knowledgeable staff member ready to answer your call during and after normal business hours, so any help you need after we complete your installation is just a phone call away!