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PBX Tag

Phone Systems for Your Business: Premise or Cloud Based?

Recently, a prospective client, who was looking to upgrade their business phone system and confused about the difference in a cloud versus premise system, contacted Teltek, so we thought others may benefit from our response to this client. There are two categories of phone systems: premise-based and cloud-based. Within each system, there are several options (brands, price points, etc.)  from which your business can choose. You...

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Decrease charges, increase productivity and maximize your interaction with your clients.  Sounds great, right?! Todays phone systems have a host of features that will allow you to do just that. However, you might be priced out of the market to get all of the features and functionality that  your business needs with on-premise solution but a Cloud-Hosted PBX can get you what you need, now, at...

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NEC DSX Business Phone System Software Version 3.31.98 is now in Bata testing and will be available for end-users in the near future. What's New in Software Version 3.31.98 DSX Home Automation Integration. Additional SIP Trunk Providers. IntraMail Auto Play of New Messages IntraMail Mark Message As New IntraMail Message Disposition IntraMail User Selectable Message Playback Order Paging Answer Local Temperature on Display via Zip Code or Home Automation System DID Translate to System Speed...

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Teltek’s Project Manager, Christy Miller and VoIP Technician, Dave Fedorko receives positive praise after a recent telephone system installation in Baltimore.  AESU, a Hampden, Maryland based international educational travel service implemented a new Avaya IP Office Telephone System with a Dynamic PRI from XO Communications this month. Owner Beth Satran had a few nice words to share.  Christy and Dave have been GREAT! You really have...

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In August of 2010 the Avaya Partner ACS System was discontinued after more than 20 years of service. The secession plan defined by Avaya was to enable Euro Series 1 and Euro Series 2 phones (see below) to migrate to the new platform, the Avaya IP Office Partner Edition.  The third phone featured below the AT&T/Lucent/Avaya Partner MLS series of phones will not migrate. In addition...

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Unified Communications and Contact Center Leader Joins Alliance as Part of Initiative to Stem Software Piracy, Increase Customer Protection LOS GATOS, Calif. - The Alliance for Gray Market and Counterfeit Abatement (AGMA) today announced that it has officially added Avaya Inc., a global leader in enterprise communications systems, software and services, to its member roster. AGMA is a non-profit organization dedicated to addressing gray market, counterfeiting...

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