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[gallery link="file" columns="2"] The Avaya 9500 Series Digital Deskphones, compatible with IP Office R 7.0, comes in two flavors: 9504 for the basic “everyday” user, and 9508 for the business executive or manager who needs just a little more functionality such as more call appearances and a two-way speakerphone. The Avaya 9500 Series represents an upgrade to the Avaya 5400 Series due to the End of...

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NEC DSX Version 3.2 features six major NEC DSX IntraMail Voicemail and Voice over Internet Protocol (VoIP) and enhancements. Below we will explore the last three major NEC System IntraMail voicemail enhancements. See the previous blog posting NEC DSX R3.2 Software Dramatically Improves VoIP Features ( 1 of 2) where we overviewed the first three VOIP enhancements. Peer-to-Peer communication between IP extensions NAT Traversal on Any...

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Delivering on Avaya's roadmap commitment to support Nortel Enterprise Solutions (NES) customers and partners, IP Office Release 7.0 became available on 23 March. This release delivers up to 60% investment protection for existing Business Communications Manager (BCM) and Norstar customers – no other vendor can say or do that! Simplified management streamlines installation for more basic users, and a new range of sleek phones and...

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Terms and Conditions: Please read the following terms and conditions carefully as there are several aspects of this contract which are the customer’s responsibility and will result in additional charges if they are overlooked. (Initialing is required on new telephone systems and system relocations only) Cabling: If Teltek is not awarded the cabling portion of this contract, all existing wires are assumed to be in a good...

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Plantronics will be discontinuing the  Audio 480 (77267-XX) and Audio 480 USB (77681-XX) headsets.  Last order date will be February 15, 2011 or while supplies last. While there is no direct product replacement, please offer your customers one of Plantronics other portable headsets such as the .Audio 476 (81962-XX) DSP Digital USB foldable stereo headset. Click here to learn more about Plantronics Headsets for your phone system. Source Plantronics Dealer Newsletter 12-17-10...

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Avaya is delighted to announce the launch and availability of IP Office Release 6.1.  This version introduces additional telephones and telephone features, Small Community Network (SCN) Management enhancements, SIP and other core features, as well as many IP Office applications improvements. Product Overview Avaya IP Office Release 6.1 is the latest advancement in converged voice and data technology from Avaya. IP Office combines high-end voice and data applications,...

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In August of 2010 the Avaya Partner ACS System was discontinued after more than 20 years of service. The secession plan defined by Avaya was to enable Euro Series 1 and Euro Series 2 phones (see below) to migrate to the new platform, the Avaya IP Office Partner Edition.  The third phone featured below the AT&T/Lucent/Avaya Partner MLS series of phones will not migrate. In addition...

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This is the second half of a two part article on hosted PBXs. Click here to read  Hosted Phone Systems VS Premise Based PBXs written on September 12, 2010. Ensure that the proposal they are providing you with is complete; this proposal looks like they are just providing you with the cost to rent/lease the equipment. Typically, there is also a monthly fee for the hosted...

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